Terms and Conditions

Definitions

In these conditions the following terms shall have the following meaning: "The Company" means ShiftCatcher Limited. "Customer" means the customer of the company. "Contract" means any contract for the sale of goods by The Company to the Customer.

Payment

Payments will be pre-authorized at the time of placing an order. No goods shall be supplied without payment. As the membership will be designed especially for you, payment will be taken from your chosen payment method when you place your order.

We use Shopify's secure payment gateway; they handle the transaction on our behalf and, as such, we do not at any time gain access to your full payment method details except your address, which is necessary for us to fulfill your order. We do not store credit card details, nor do we share customer details with any third parties.

Delivery Time

As soon you have placed the order you would be emailed with further instructions to integrate your app with the software once done the service would be activated straight away.

Notice

You will be responsible for any import duties and taxes on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.

Claims

Claims arising due to technical error of your app, internet provider, or other technical issues not related to us will not be considered. Please keep in mind that we can only provide help with catching shifts, which does not guarantee a certain amount of money or orders. This depends entirely on the level of activity of the company you are working with and is beyond our control.

Returns

Under Australia's Distance Selling Regulations, you have the right to cancel your order within 7 days of the receipt date, as long as the reason for return is not related to our services. Please refer to the Claims section for further details. At ShiftCatcher Ltd, we offer a 30-day return policy from the date of placing your order.